SHIPPING POLICY

WE SHIP ANYWHERE IN THE USA!

Shipping Methods
We ship orders within the contiguous United States using FedEx One Rate®—a flat-rate FedEx Express service for predictable pricing and fast 1-, 2-, or 3-day delivery to most areas. Shipping is limited to the U.S. at this time. Cookies are perishable-sensitive items; we package them carefully, but we cannot guarantee condition upon arrival if exposed to extreme temperatures or delays beyond our control.

Shipping Rates & Calculation
Rates are calculated at checkout based on your selected FedEx One Rate service, package size/weight, and destination. The flat rate includes base service—no zone or weight surcharges within limits. We pass on exact FedEx charges with no markup.

Processing & Delivery
Orders are processed and handed to FedEx within 1–2 business days (excluding weekends/holidays). Transit times are FedEx estimates and begin once picked up. Delays due to weather, holidays, carrier issues, or other events are beyond our control. We are not responsible for delays, nor for damage from improper handling after handover to FedEx.

Address Changes
Verify your shipping address carefully before ordering. If you request a change after shipment (via FedEx tracking or support), any fees FedEx charges for address correction, redirect, or related services will be passed directly to you. We cannot cover or guarantee these changes.

Liability, Loss, Damage & Claims
Shipments are governed by FedEx's Service Guide, terms, and contract of carriage (see fedex.com for full details). Coverage: FedEx provides up to $100 in declared value coverage per shipment at no extra cost for loss, damage, delay, or misdelivery. Our Liability: Once handed to FedEx, risk of loss, damage, theft, delay, or misdelivery passes to you (or the recipient). We are not liable for these issues, nor for consequential damages (e.g., spoiled cookies, lost profits). Exclusions: FedEx limits/excludes liability for certain items/events; we disclaim all warranties regarding shipping. Claims: File claims directly with FedEx per their rules (strict deadlines apply, e.g., notice soon after delivery). Provide proof of value/damage. We may assist but are not responsible for results.