Get in Touch

We'd Love to Hear From You

Whether you have a question about an order, want to plan an event, or just want to say hi — we're here for you.

Our Locations

Petoskey

📍2611 Charlevoix Ave, Petoskey, MI 49770

📞(231) 489-8377

✉️support@jojoscookiecompany.com

Hours

Monday: Closed
Tuesday: 11am – 5pm
Wednesday: 11am – 5pm
Thursday: 11am – 5pm
Friday: 11am – 6pm
Saturday: 11am – 5pm
Sunday: Closed

Traverse City

📍113 Park Street, Traverse City, MI 49685

📞(231) 421-1952

✉️support@jojoscookiecompany.com

Hours

Monday: Closed
Tuesday: Closed
Wednesday: 11am – 5pm
Thursday: 11am – 5pm
Friday: 11am – 8pm
Saturday: 11am – 9pm
Sunday: 11am – 5pm

Send Us a Message

We typically respond within 24 hours.

Other Ways to Reach Us

For orders, catering, or general questions — reach out directly using the emails below.

🍪 orders@jojoscookiecompany.com 🎂 catering@jojoscookiecompany.com

Frequently Asked Questions

Quick answers to the questions we hear most.

We recommend ordering at least 48 hours in advance for standard orders. For large orders (5+ dozen), catering, or events, please give us at least one week's notice so we can make sure everything is perfect.

Yes! We ship FedEx 2-day to all 50 states including Alaska and Hawaii. Flat rate $10.50 shipping, free on orders over $80. Sorry, we cannot ship to PO boxes.

Absolutely! Local pickup is available at both our Petoskey and Traverse City locations. You'll save $10 when you choose pickup at checkout, and you can select your preferred date and time.

We offer gluten-friendly and vegan-friendly chocolate chip options. However, all cookies are baked in a shared kitchen that processes wheat, dairy, eggs, nuts, and soy. Please contact us directly if you have specific allergy concerns.

We sure do! From wedding dessert tables to corporate gifting to party platters, we've got you covered. Visit our Catering, Weddings, or Corporate Gifting pages, or email catering@jojoscookiecompany.com to get started.

Specialty cookies are our rotating monthly flavors that use premium ingredients and more complex recipes. They carry a $1 per cookie surcharge on top of the base bundle price. Our classic flavors are always available at no extra charge.